Saturday, July 23, 2011

Microsoft Dynamics CRM 2011 Step by Step for $19.65

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"Microsoft Dynamics CRM 2011 Step by Step" Feature


  • ISBN13: 9780735648906
  • Condition: New
  • Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!



"Microsoft Dynamics CRM 2011 Step by Step" Overview


The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.









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