Saturday, April 30, 2011

Microsoft Dynamics® CRM 2011 Step by Step for $12.00

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"Microsoft Dynamics® CRM 2011 Step by Step" Feature


  • ISBN13: 9780735648906
  • Condition: New
  • Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!



"Microsoft Dynamics® CRM 2011 Step by Step" Overview


The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.









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